FAQ

FREQUENTLY ASKED QUESTIONS

Where can I find Matrix products near me?

Please visit our Salon Finder at http://www.matrix.com/find-a-salon to find a Matrix salon near you!

 

Does Matrix test their products on animals?

Thank you for your interest in Matrix, a brand of L'Oréal, Inc.

L’Oréal no longer tests any of its products or any of its ingredients on animals, anywhere in the world nor does L’Oréal delegate this task to others. An exception could only be made if regulatory authorities demanded it for safety or regulatory purposes.

For complete information on this subject, please visit http://www.loreal.com/sustainability/l'or%C3%A9al-answers/the-question-of-animal-testing

 

Where can I sign up to become a Matrix Educator?

 

YMatrix.com is our salon client-facing website. For this question, and other information that relates to Salon Professionals, please visit http://mymatrixfamily.com/util/login.html

 

How can I contact Matrix via email?

Please feel free to reach out to us by filling out our Contact Us form to the right or call us:

UK: 0800 387 608
ROI: 1 800 509 472

 

If this did not answer your question...

Please fill out the Contact Us form to the right with any other questions.